Privacy Policy

INTRODUCTION

At Revelio Medical (referred to as “we,” “us,” or “the Platform”), we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform, services, or website. It also outlines your rights concerning your data and how to exercise them.

By using the platform, you agree to this Privacy Policy. We may modify this policy from time to time, and your continued use of the platform constitutes acceptance of these updates.

DATA WE COLLECT

We collect different types of data to provide you with personalized health services, including:

• Personal Information: Name, email, contact details.
• Medical Data: Health history, symptoms, treatments, and medical conditions for preventive care and health recommendations.
• Usage Data: Information on how you use the platform, including your preferences and interactions.
• Financial Information: Payment details necessary for subscription and marketplace purchases.
• Technical Data: Device information, IP address, and location data.

HOW WE USE YOUR DATA

We process your personal data for the following purposes:

• To Provide Services: Personalizing health plans, offering medical advice, and access to Health Mentor services.
• To Improve Services: Analyzing how users interact with the platform to enhance functionality and performance.
• For Financial Transactions: Processing payments for subscriptions and marketplace purchases.
• For Compliance: Adhering to legal obligations and responding to legal requests or regulatory inquiries.

DATA STORAGE AND SECURITY

We store your personal data securely and only for as long as necessary to fulfill the purposes outlined in this policy:

• Medical Data: Stored for up to 100 years (as required by law).
• Financial Information: Stored for up to 10 years, in compliance with financial regulations.
• General User Data: Stored for as long as you have an active account or as needed for the purposes described in this policy.

We implement industry-standard security measures to safeguard your data from unauthorized access, use, or disclosure.

THIRD-PARTY SHARING

We do not share your personal data with third parties except when necessary to deliver our services or when required by law. These third parties may include:

• Service Providers: Payment processors, cloud storage, and technical support providers.
• Medical Professionals: For conselling or Health Mentor services.
• Legal Authorities: In response to legal requests or compliance requirements.

All third parties are bound by strict confidentiality agreements and can only use your data for the purposes agreed upon.

USER RIGHTS

You have the following rights regarding your personal data:

• Right to Access: You may request a copy of the data we hold about you.
• Right to Rectification: You may correct any inaccurate or incomplete data.
• Right to Deletion (Right to Be Forgotten): You may request that we delete your personal data, subject to legal retention requirements.
• Right to Restriction: You may request that we limit the processing of your data.
• Right to Portability: You may request the transfer of your data to another service provider.
• Right to Object: You may object to how your data is processed.
• Right to Withdraw Consent: You may withdraw your consent at any time for specific data processing activities.

INSTRUCTIONS TO DELETE YOUR ACCOUNT

If you wish to delete your account, follow these steps:

1. Log in to your account on the Revelio Medical app.
2. Go to Settings.
3. Select Account Management.
4. Click on Delete Account and confirm your request.

Once your account is deleted, all personal data associated with it will be permanently removed from our systems, except for any data we are legally required to retain.

If you experience any issues, please contact us at info@reveliomedical.com, and we will assist you with the process.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Any changes will be posted on this page, and if they are significant, we will notify you via email or in-app notifications. Your continued use of the platform after these updates signifies your acceptance of the new terms.

CONTACT INFORMATION

If you have any questions or concerns regarding this Privacy Policy, your personal data, or your rights, please contact us at:

Email: info@reveliomedical.com
Address: Lamaitei 4, Giroc, Timis, Romania