Terms and conditions

INTRODUCTION

Welcome to Revelio Medical (referred to as “Platform,” “Revelio Medical,” “Company,” or “we”)!

Revelio Medical is an online platform designed to provide personalized health mentoring, medical conselling, and access to a wide range of preventive health services and an integrated marketplace for health-related products. Our goal is to make personalized healthcare and preventive wellness easy, accessible, and rewarding for all users.

By using our platform, you agree to these Terms and Conditions. We reserve the right to modify the content of these Terms and Conditions at any time without prior notice. Continuing to use our services after changes have been made constitutes your agreement to the updated terms.

The platform is protected under copyright law, and all rights related to the content, structure, and design of the website are owned by Revelio Medical. No part of the platform may be copied, modified, or distributed without written permission from Revelio Medical.

SERVICES PROVIDED

Revelio Medical offers services in the form of personalized health mentoring and medical guidance through an online platform. Users can receive expert health advice, follow personalized preventive health plans, and earn RevCoins for completing healthy tasks. These coins can be used in the platform’s marketplace to purchase health products or services.

The platform provides services through both subscription plans (Basic, Silver, Gold, Platinum) and pay-per-use options, depending on the user’s preferences. All services provided are detailed and updated regularly on the platform.

To access the full range of services, users must create an account and provide accurate personal information.

USER ACCOUNT AND RESPONSIBILITIES

By creating an account on Revelio Medical, users agree to provide accurate personal and medical information. This data will be used to personalize their health experience, including tailored health recommendations, preventive care, and rewards for healthy actions.

Users are responsible for maintaining the confidentiality of their account login details. Revelio Medical will not be held responsible for any unauthorized access to the user’s account caused by sharing login information.

Health recommendations provided through the platform are based on the data users provide and are for preventive and advisory purposes only. These services do not replace emergency or critical care, and in case of medical emergencies, users are advised to contact emergency services.

SUBSCRIPTION PLANS AND PAYMENTS

Revelio Medical offers various subscription plans with different levels of service:

• Free plan: Free of charge, provides access to the platform, also the possibility to earn RevCoins, but no allowance to use them in the marketplace. 
• Basic Plan, Wellness Start: A paid plan, provides basic health tracking and limited access to the marketplace.
• Silver Plan, Vitality Boost: A paid plan offering enhanced health monitoring and additional marketplace access.
• Gold Plan, Health Mastery: A higher-tier subscription with full access to personalized health plans and premium marketplace services.
• Platinul Plan, Elite Wellness: The highest-level plan with exclusive services, personalized mentoring, and premium rewards.

Each plan includes a set of services that can be reviewed and compared before purchase. Users can upgrade, downgrade, or cancel their subscription at any time directly from their account.

PRIVACY AND DATA PROTECTION

Revelio Medical respects your privacy and ensures that all personal and medical data is handled in compliance with the applicable data protection laws. By agreeing to these terms, you consent to the collection and processing of your data as described in our Privacy Policy.

Users are responsible for ensuring that their personal and health data is accurate and up-to-date. Any inaccuracies or omissions in the data provided may affect the quality of the personalized health recommendations and services offered.

HEALTH MENTOR

As part of the service, users have access to a Health Mentor who provides personalized guidance based on their health goals. Health mentors offer non-emergency health advice and support in areas like nutrition, fitness, and mental well-being.

The platform also offers guided help from medical professionals for users who require more specialized advice. These consellings are provided based on the user’s subscription plan or on a pay-per-use basis.

DISCLAIMER OF LIABILITY

The recommendations and services provided on Revelio Medical are for preventive and educational purposes. They do not substitute for professional medical diagnosis, treatment, or emergency care. The platform does not assume responsibility for any decisions made by users based on the recommendations provided.

Revelio Medical is not responsible for any indirect, incidental, or consequential damages arising from the use of the platform or the services provided.

PAYMENTS AND BILLING

Payments for subscription plans and services are made online through secure payment systems. Subscription renewals are automatic, and users can cancel or change their plan at any time. No refunds are provided for unused subscription periods once billing has occurred.

TERMINATION OF SERVICES

Users may cancel their subscription at any time. Cancellation will take effect at the end of the billing cycle. Revelio Medical reserves the right to terminate or suspend a user’s account if any terms and conditions are violated.

DISPUTE RESOLUTION

In the event of a dispute, both parties agree to attempt to resolve the issue amicably. If a resolution cannot be reached, disputes will be settled in accordance with the laws of the jurisdiction in which Revelio Medical operates.

CONTACT US

If you have any questions regarding these Terms and Conditions, or about the services we offer, please contact us at:

Email: info@reveliomedical.com